Terms and Conditions

This Agreement was last modified on July 17, 2018.

Terms and Conditions

 

Delivery charges:

  • Tirana and other cities = 200 Lek

Returning an order:

  • An order can be returned within an extended period of 30 days, provided the return conditions are met
  • You can return the order through the courier or at one of the “Buzi” stores in Tirana, Sukth, Durrës, Elbasan, Fier and Vlorë
  • You are refunded 100% of the value of a returned order if you notify us within 3 days of physically receiving it
  • You pay only the delivery fee if you ask to exchange the order
  • To exchange or return an order, please notify the Buzi Store online staff +355 69 331 0003 or [email protected]

Return acceptance conditions:

  • The product packaging must be undamaged, and the product must be returned in its original condition with all its accessories, if any
  • Each package sent carries the order details and the fiscal invoice (both QR codes must be undamaged for the return to be processed)

Product availability:

  • The quantity shown on the Buzi Store website is for our central warehouse; for the quantity in a specific “Buzi” store, please ask our online staff on: +355 69 331 0003 or [email protected]